Our Executive Team
Stephen Bates - Business Development Director
Stephen Bates has been engaged in business development, sales management, marketing and management roles in the IT industry since 1987 in the areas of Asset Management, IT Asset Management, Multi Channel Document Delivery, Business Intelligence, Business Analytics and Customer Relationship Management.
Over the past 20 years Stephen has worked in a number of specialist areas including:
- Enterprise Asset Management
- Strategic Asset Management
- IT Asset Management & IT Service Management (ITIL)
- Condition Monitoring (vibration analyses, thermography etc)
- Project Management for scheduling
- Calibration
- Mobile Work Order Solutions
- Inventory Management & Procurement
- Illustrated Parts Cataloguing
- Business Analytics & KPI reporting
Jim Hoban - Director
Jim Hoban is a business intelligence specialist with particular expertise in the areas of performance management, business analytics and interactive decision-support systems.
Over the past 18 years Jim has worked on a number of performance management analysis based projects and has developed a suite of solutions focusing on the areas of KPI analysis, scorecard/balanced scorecard models and executive management reporting templates , covering a wide range of corporate management disciplines including:
- Asset & Maintenance Management (EAM)
- Project Management (PM & ITIL)
- Financial Management (FIN)
- Customer Relationship Management (CRM)
- Human Resource Management (HRM)
- Logistics & Supply Chain Management (SCM)
- Manufacturing management
- Corporate Strategy Alignment and Management
- Client Service Delivery Management
- Fleet & Logistics Management
The methodologies and process templates developed in these areas include the following analytical and management performance analysis features:
- Segment and balanced scorecarding
- Executive reporting and analysis
- Performance measurement and integration
- Exception alerting and monitoring
- Fault/Cause analysis & diagnostics
- Predictive analysis and forecasting
- Benchmarking and associated monitoring
- Strategic plan alignment and monitoring
Jim holds a commerce degree and post-graduate qualifications in systems, finance and securities management. In both his present and previous roles he has spent over 20 years designing, developing and implementing system-based solutions for a large number of corporate and public sector organisations.
This work was carried out across a wide section of functional discipline for a large number of corporate and public sector clients.
